Your Satisfaction is Guaranteed

Our Promise to You

PharmacyTrainer guarantees your satisfaction with our program. If, when you receive our program, you don’t agree that it is the one for you, you can contact us for a return authorization and a full refund of your purchase price.

Print Material Return Policy Details

Returns up to ten (10) days after delivery of your package: 100% Money Back Guarantee when the product is returned in full (including all accessories and paperwork where applicable) and undamaged. Original & Return Shipping/Handling charges are not refundable. A return request must be made by contacting us within 10 days of the delivery of your order. Returns are accepted only with a return authorization number (RMA) issued by our office. The returned product must be received at our warehouse within 20 days of the original shipment. Requests made after 10 days will be considered on a case-by-case basis, but will incur a 20% restocking fee.

Merchandise that is sent without an RMA will be held for customer disposition for 30 days.

Authorized returns should be sent to:

Return Department

PharmacyTrainer, Inc

1572 US Hwy 27 N

Avon Park, FL 33825

It is highly recommended that you send your return with tracking and insurance since PharmacyTrainer is not responsible for returns that are lost or damaged during shipment.


Online Material Refund Policy Details

Refund request up to three (3) days after first login of your product: 100% Money Back Guarantee when the product. After three days no refund will be given.

Refund requests should be made via telephone at 877-232-8324 or by email at